It was in 1999 when the Kargil war inspired me to do something for the soldiers who were rendered physically challenged whilst fighting for their country. My mentor, John Rogerson had helped set up Dog Aid (a service dog organisation) in England and I knew the intricacies of training Assistance Dogs.

Dogs are man’s best friend; and Service Dogs are truly special. Whether they guide the blind, assist the disabled or help the deaf to hear – they all share a mission – to aid people in need. These dogs give back the self-esteem and independence that a disability takes away from them.

Statistics say, India’s disabled population runs into lakhs. I say, a dog can help many of these people live more independent and meaningful lives.

And so, with my 6 year old adopted Labrador Honey, we worked on the specialised training and set out to introduce the concept of Assistance Dogs in India.

“Impossible! Ridiculous! The girl has lost her mind!” Were the retorts I got. But I held firmly to what I believed in – and knew – that dogs can make a difference. And with a little help from Honey, we showed India how it could be done. Over 2 decades later, things have changed; the resistance has been replaced with acceptance. And today, people do believe that canines can care, we just have to give them the chance.

– Shirin Merchant

Our Stories

Magic

Sanam Karunakar was a normal teenager involved with college and other activities, looking forward to a promising career. One unfortunate day she was involved in a car accident, which claimed both her parents and left her paralysed from the chest down. She is now confined to a wheel chair. However even with all her problems she is always sunny and cheerful and is trying to live with her disability as best as she can.

Magic offered Sanam a life of independence and dignity. He remained by her side for the rest of his life as a true and loyal companion, not expecting anything in return - just love.

Shirin Merchant
Founder, Canines Can Care


Angel

Allen Saunders once said –

‘Life is what happens to you while you're busy making other plans.’

And that couldn’t be truer for Karan Shah. Afflicted with Spinal Muscular Atrophy, Karan and his brother Mihir both grew up confined to wheelchairs. People suffering from the disease have little muscle tone, weak muscles and feeding and breathing problems. The disease progressively gets worse over a period of time.

"My brother, Mihir died suddenly when he was just 15 years old," says Karan. "He didn’t give me a chance to say good bye or tell him how much I loved him. Just the day before his death, Mihir and I were playing innocently, not knowing what lay ahead. A day later, he died in my father’s arms."

What Do Our Assistance Dogs Do?

Since 1996, our Mumbai based unit, CANINES CAN CARE has worked to train dogs to aid individuals who are physically challenged. They help the handicapped to achieve their desire to be independent by performing tasks that are physically demanding.

It is very difficult for an able-bodied person to imagine the plight of a physically handicapped person. Trivial daily tasks which we take for granted like picking up a fallen object or opening a door present a daunting challenge to the handicapped. This is where an assist dog can aid the person in being independent. A fully trained assist dog can understand up to fifty commands. A few of the tasks they can carry out are listed below.

Picking Up Dropped Objects

With most disabilities the person suffers from a limited use of their hands, feet and fingers. In many cases the person is unable to close his fist or to grasp an object or bend over, making the simplest of tasks frustrating and incapable. For example, take a task as simple as picking up a dropped pen. An able bodied person would normally just bend over and pick up the pen without much thought. But a disabled person would find it impossible and would have to call for assistance.
Being forced to constantly ask for assistance can easily lead to a life of dependence and loss of self-esteem.
The dogs that graduate from Canines Can Care are specially trained to retrieve any item dropped by the owner. They can reach under wheelchairs, tables and beds to pick up the dropped item and place it on the person’s lap.

Dropping Articles In a Waste Paper Basket

An assist dog can also help the disabled person at work. It spares the disabled the embarrassment of constantly being tidied up after. The specially trained dogs are taught to pick up anything the owner asks and then deposit it in the basket.

Fetch A Telephone

Disabled people often cannot get to a ringing telephone on time before the caller hangs up. The dog in such cases is of valuable assistance especially if the person is alone at home and is in immediate need of assistance.

The dogs are trained to go to a ringing telephone and bring it to the owner; they are also taught to find a ringing mobile phone and bring it to the owner.

Speak On Command To Alert Of An Intruder / Or Barking For Help

While assist dogs are NEVER “attack trained” the dogs are taught to speak on command. A disabled person alone can be a target for thieves and anti-social elements. The dog acts as a deterrent to people who intend to harm the disabled person. In case of a threat or emergency the dog stays close to his owner and barks till help arrives.

Covering The Owner With a Blanket

It is difficult for a disabled person to bend over and cover himself with a blanket. The dog not only covers the person but is also at hand if the disabled person gets up at night.

Getting Help In An Emergency

One of the most valuable commands an assist dog learns is that when the owner is in trouble to go and get help from another person. This command is useful in saving a disabled person’s life in case of an emergency.

Loading And Unloading Washing Machine

The dog can unload a laundry basket for the disabled person and also unload clean clothes from a dryer and either put them in a basket or hand them over to the owner.

Switching On And Off Light Switches

It can be potentially dangerous for a disabled person to enter a dark house alone and stumble over an object, it is helpful if the dog enters first and puts on the light switch.

Fetching Items From a Cupboard, Shelf, Refrigerator Or a Drawer

Many disabled people find stretching, bending and carrying difficult. Wheelchair users in particular often find that their chairs won’t allow them close enough to household appliances. The dog can open cupboards and drawers and fetch items within them for its owner.

Acting As a Support

If the disabled person falls down and there is no one around to help him get up then the dog stands still and the person can push himself up by leaning on the dog.

Opening And Closing Doors

Unless the disabled person has a helper around it is virtually impossible for him to have access to all areas. For a quadriplegic, a heavy commercial door might as well be locked if there is no one around to open it.
Many a time a disabled person is stranded in a narrow corridor because they cannot reach sideways to open the door or when a door opens inwards. The usefulness of having a trained dog around to open and close doors gives the disabled person the freedom to move around the house and in public places.

Carrying Items From One Person To Another

It relieves stress on the family members of the disabled person if a trained dog is around to help with simple tasks such as carrying medicine, food items, and other daily necessities to and from the disabled person to a family member or friend. The dog can also carry a message to the kitchen and return with object requested, such as food.

Assistance Dog FAQs

An Assistance Dog is one who has been specially selected, raised and trained to help a person with a physical disability. The dog is trained to retrieve objects that are out of reach, open and close doors, switch on and switch off lights, bark for help, get the telephone and perform many other tasks which are difficult for a physically challenged person. These wonderful dogs also offer a lifetime of unconditional love and companionship to the physically challenged person.

An Assistance Dog’s job is to make a disabled individual more able, not to protect him.

The dog’s presence is a natural deterrent. Because disabled people take their Assistance Dogs into public places and many are not able to physically restrain their dogs, the Assistance Dog must be safe for the public. In addition, if the dog is protective about its partner, in an emergency, (for example, if the person is unconscious) the dog will not allow medical personnel to give immediate aid to the disabled person, nullifying its very purpose to assist its partner.

“Canines Can Care” (CCC) is India’s only organisation that trains and places Assistance Dogs.

Unfortunately, in India, restaurants, theatres, supermarkets and other public places are not “friendly” towards the physically challenged. That is the reason why you seldom see a physically challenged person out in public- with or without an Assistance Dog. If enough people got together and urged the politicians to introduce new laws and change existing ones, we could see Assistance Dogs being allowed into public areas some day.

“Canines Can Care” obtains its dogs from a variety of sources varying from reputable breeders to rescued stray dogs. However, Golden Retrievers and Labrador Retrievers are the dogs of choice because of their size, natural desire to work with people, strong retrieving instinct, forgiving nature and their friendly disposition.

It is important to note that “Canines Can Care” evaluates the dogs for temperament, retrieving ability and general behaviour before selecting them. The organisation will use either sex of dog. All dogs are neutered in any case, so that their working behaviour is not affected by hormonal changes.

“Canines Can Care” obtains its dogs from a variety of sources varying from reputable breeders to rescued stray dogs. However, Golden Retrievers and Labrador Retrievers are the dogs of choice because of their size, natural desire to work with people, strong retrieving instinct, forgiving nature and their friendly disposition.

It is important to note that “Canines Can Care” evaluates the dogs for temperament, retrieving ability and general behaviour before selecting them. The organisation will use either sex of dog. All dogs are neutered in any case, so that their working behaviour is not affected by hormonal changes.

A puppy needs lots of love and attention to develop into a happy, healthy Assistance Dog. A “Puppy Raiser” is one who raises, socialises and brings up a puppy for approximately the first year of its life, after which the dog is returned back to the organisation for advanced training. The time, effort and love given to a puppy by a Puppy Raiser are vital for the puppy to grow into a mature, dependable and trustworthy companion for a person with a physical disability.

Advanced training takes between six months to one year and is provided by senior “Canines Can Care” trainers.

Most people who want to train Assistance Dogs love and own dogs but have no previous training knowledge. A person needs an intricate knowledge of training and canine behaviour, not to mention a lot of patience to train a dog in specialised tasks. Having trained your own pet dog does not immediately qualify you to be a trainer. A common misconception about the assistance dog field is that it’s about dogs. In reality it’s about helping people, which is why the trainer also needs to be great at communicating with humans.

The organisation runs courses on dog training, after which a candidate can apply for the post of Assistance Dog trainer.